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New! YesterdayThis role will support our Medicare Secondary Payer (MSP) clients. This is aproduction based position where the employee is responsible to make a large number of outbound calls to insurance carriers, employers & members. The individual must be able to...
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New! YesterdayDiscuss prospective students' background, goals, and objectives to determine fit with academic programs. Forward qualified student inquiries to enrollment counselor depending on the area of interest. Respond to prospective new student inquiries via...
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New! YesterdayCollect outstanding balances while promoting the Company's reputation for integrity. Make outgoing calls to customers with outstanding balances. Maintain an outgoing call volume consistent with the goals of the team. Answer telephone calls in phone...
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New! 2 days agoThis position is based in a dynamic, rapidly-changing call center.Receiving and placing telephone calls. Provides accurate, friendly customer service in a timely fashion. Build workorders and dispatch technicians. Place appointment reminder calls.
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New! 2 days agoIdentify retention and upsell opportunities by aligning our Identity, Privacy and Security solutions with the customer's unique needs. Proactively improve knowledge of industry best practices and recent events to ensure you are a trusted resource for...
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New! 2 days agoWhat will you be doing? Mobile App Support. Customer Service. Inbound/Outbound Calls. What do you bring? FLUENT ENGLISH AND FRENCH CANADIAN SPEAKING. A degree desired but not required. Free training to upgrade your skills, including a free college...
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New! 2 days agoResponsible for performing care management services in order to support members who require assistance in navigating their health care system. The care coordinator supports various teams to provide excellent customer service to the company's members.
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New! 2 days agoBe responsible for working with insurance companies and medical billing staff to manage the billing/reimbursement process. Receive inbound and place outbound calls regarding medical and/or pharmacy benefit investigation. Employee will utilize data from...
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New! 2 days agoTake part in peer side-by-side coaching..Report member complaints and escalations immediately to Member Engagement Managers. Monitor performance results including appointments, calls, handle time and productivity using designated reporting systems.
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New! 2 days agoMake an average of 50 outbound calls per hour placed by an automatic dialer system to offer, explain, and schedule a free in-home or virtual health evaluation with a provider. 1+ year call center experience OR 2+ years general work experience required.
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New! 2 days agoMake an average of 50 outbound calls per hour placed by an automatic dialer system to offer, explain & schedule a free in-home/virtual health evaluation with a provider.Follow 20+ approved scripts, ensure members understand and are comfortable with terms.
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New! 3 days agoHandle inbound and outbound calls from customers regarding healthcare inquiries, concerns, and support requests. Provide accurate and empathetic responses to customer inquiries, ensuring their needs are met. Follow established call scripts and...
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New! 3 days agoHandle inbound calls from new clients interested in Health & Dental, travel, and Life Insurance. Make outbound calls to clients who have shown interest in discussing our options. Assist clients through online chats, and other digital channels...
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New! 4 days agoCustomer Service Representative needed for a remote position. Duties will include outbound calls for debt collection. Must type a minimum of 40 WPM. Customer service or call center experience is required.
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New! 4 days agoRespond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing. Minimum six months customer service or administrative or call center experience required. Assist with Credit Bureau Requests...
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FeaturedNew! 4 days agoResponsible for booking appointments for our Sales Representatives. It's important to note that there is no cold calling involved, as all leads have inquired via our marketing efforts. However, don't underestimate the challenge of booking appointments...
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New! 4 days agoYou will be handling inbound sales calls, making outbound calls, and handling online interactions with clients who have expressed interest in discussing our products in a professional, effective manner. Telephone sales, or call centre experience.
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New! 4 days agoSell existing Brightwheel customers on additional products in a persuasive and informative manner. Call existing customers to assess their engagement level with the company, identify problems, and drive to a resolution. Tailor each call to the specific...
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New! 5 days agoThe CSR will complete all data entry while actively communicating with the customer and, at times, may use independent judgment to further assist the customer. Reviews input/output data to verify completeness, accuracy, and conformance to quality...
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New! 5 days agoThe Customer Service Representative (CSR) works under supervision and follows specific procedures and detailed instructions in handling incoming and outgoing calls, questionnaires, and/or communications. The CSR will complete all data entry while...
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New! 5 days agoSchedule prospective platelet donors from a variety of sources by phoning individuals to make donation appointments. Contact active or former platelet donors to increase both the frequency of their donations and the number of donors at chapter offices...
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New! 5 days agoThe member engagement specialist will perform outbound calls to members of health plans in a discussion about the benefits of the company's programs, and how our services can help and will schedule initial consultations for members.
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New! 5 days agoEducating callers in a conversational manner utilizing probing questions. Make outbound calls in a courteous and efficient manner while utilizing listening and comprehension skills and proper grammar. Provide optimal caller experience by effectively...
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New! 6 days agoCandidates will be monitoring where the status of the loan is and track activity of the borrower. This activity could be around if they have made some sort of payments, if they have called to set up a payment plan, if there is a payment plan set up...
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1 week agoDemonstrate strong communication skills to handle both inbound & outbound customer phone calls. Manage a portfolio of impaired or at-risk mortgage and personal borrowers and implement appropriate case strategies. Work independently, overcome obstacles...
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8 days agoConduct outbound phone calls to potential customers using warm leads provided. Visit current clients/potential clients evaluate needs or promote digital freight forwarding sales & services. Assist in the field and in the office as needed. Answer client...
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9 days agoProvide exceptional customer service to our client's customers.Assist with account resolution by communicating account information, offer solutions & establishing payment arrangements. Handle high volumes of inbound & outbound calls.Needs a quiet space.
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9 days agoAnswer phones remotely in a timely manner. Promptly relay issues and concerns to appropriate area. Schedule pickups and deliveries as needed. Relay delivery date changes to customers. Schedule material fulfilments (i.e. Prescriptions, boxes, shipping...
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10 days agoReceive inbound calls and make outbound calls to customers who enter the Direct to Consumer lead funnel. Submit accurate enrollment applications on behalf of the customer. High School Diploma or GED and Life and Accident/Health Insurance License. Remote.
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10 days agoYou are part of an amazing customer success team that helps make the claims process simple for everyone. We'll rely on you to actively listen to our customer's needs and provide empathy during high-stress situations. Customer service experience. Remote.
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11 days agoProvide account support to identify solutions for customers with payment delinquencies. Perform skip-tracing and collection duties to determine customer contact information and make account payments current. Navigate through a variety of system...
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11 days agoBad Debt Collections needed for a remote position. Answering incoming calls & making outbound calls to customers regarding debt. Assisting customers with payment arrangements / plans. Maintaining accurate customer records in database.
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11 days agoThis position is responsible for answering incoming phone calls from existing customers regarding account information and offering information to potential customers. Taking new applications and processing payments via phone, documenting customer...
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15 days agoSupport the sales effort by handling customer calls and recording wrap code information into the system. Quickly and efficiently perform all functions of the department to ensure work is processed in a timely manner. This will include processing...
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16 days agoPrepare our call center workforce to efficiently and effectively make calls to our members and potential members. Your role is critically important to ensuring high performance in our call center to hit new member growth targets.
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18 days agoMaking outbound calls for prospective patients and working to ensure the efficient scheduling of initial in-home appointments. Ensuring that the patient receives a detailed explanation of services. Expedite emergency clinical calls as needed.
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18 days agoPartner up with software / tech / finance companies (CTO/CEO/VP/Director level) to help them build out their team. Understand client needs via a video call. Negotiate agreements. Call candidates to qualify for your client(s). Relay information quick...
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19 days agoSupport Inbound/Outbound phone calls from Members or Providers on routine or simple issues. Supports provider needs for basic inquiries and assistance involving member eligibility and covered benefits, Provider Portal, and status of submitted claims.
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Featured20 days agoB2B outbound cold-calling, reaching C-level executives in small, mid and large-size companies, incorporating our signature Respectful Persistence. Ability to engage gatekeepers to identify and reach key decision-makers. Initiate calls to build rapport...
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Featured22 days agoAs a Blood Donor Recruiter, you will be part of a team of dedicated and experienced Recruiters who help save lives every day. Have experience working online using multiple browser tabs and multiple software applications at the same time.
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23 days agoReceives and screens all incoming calls. Enters referrals into Salesforce database system. Transfers all incoming calls to appropriate staff, unit, or department. Assist callers requesting MSP (Medicare Savings Program) application status information.
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23 days agoAs an Account Manager, you will be a true sales hunter, responsible for generating leads, qualifying prospects, conducting online demonstrations, and closing sales - all primarily over the phone. You will be an excellent communicator with a knack for...
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23 days agoOutbound efforts via phone/LinkedIn/other tools on assigned territory for quality lead generation.Maintain accurate records of new clients through the use of CRM (HubSpot).Make territory analysis and planning for dedicated geographies to identify partner.
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23 days agoYou will be a true sales hunter, responsible for generating leads, qualifying prospects, conducting online demonstrations, and closing sales - all primarily over the phone. You will be an excellent communicator with a knack for listening and understand...
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24 days agoCompletes both inbound and outbound calls specific. Document call, provide appropriate follow-up. Provide follow up as needed. Ability to take around 20 calls a day. Respond to about 60 emails a day. 1+ years' experience in a high-volume call center.
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24 days agoThis role provides customer support and requires stellar service to meet the needs of our members and providers. Resolves issues and addresses needs fairly and effectively, while demonstrating our company values in their actions.
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25 days agoPart-time position with the option of remote work. Responsibilities include utilizing a provided database of leads, communicating with prospects by phone, and generating appointments for sales associates. Collections experience preferred.
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25 days agoSpeak with and serve an average of 300 potential shoppers per day via an outbound dialer system. Qualify customers by asking a series of targeted questions to find out the customer's goals and ensure they would be a good fit for the products and services.
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26 days agoConduct daily outbound calls to potential customers. Field inbound calls and route them to the appropriate channels. Adhere to scripts and required talking points as directed. Provide an excellent customer service experience for all callers.
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26 days agoTasked with speaking to every new lead that comes into our program. Make 30+ outbound calls a day to build client base. Verify lead or account is eligible for trade membership. Assess clients business needs and detail how we can fit those needs.