Call Center Jobs - Remote Work From Home & Flexible
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include... More
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include calling people, businesses and organizations for marketing, research surveys, appointment setting, collections or business to business (B2B) communications. Call Center jobs are often referred to as Customer Service or Support Representative, Telemarketer, Appointment Setter, Survey Research Interviewer, Home Based Agent, or Remote Agent. Call Center jobs range from entry- level to experienced; some may require a home office, computer and home phone. There are many jobs available for Call Center professionals to work from home, in contract, flexible, part-time and full-time roles.
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New! 2 days agoRespond and effectively triage member phone calls in order to accurately and timely route to appropriate area. Work with care management team to address the needs of members, caregivers and other CCA constituents. Provide timely and accurate information.
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New! 2 days agoYou're right for this job if you: have experience answering incoming customer calls, tickets & chats regarding product problems, service questions and general client concerns; are excited to coordinate & conduct training and onboarding for clients...
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New! 5 days agoManage the day-to-day progress of the Patient Support team, including but not limited to functions related to new patient intake, monthly recurring orders, change order prescriptions and billing inquiries to assist callers without having to transfer to...
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1 week agoRole will be responsible for providing direct customer service and technical support to users of their course products and platformsIdeal candidate will have strong analytical skills and a "think out of the box" mentality.Communicate with various users.
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11 days agoAble to handle a diverse array of complex customer situations with minimal supervisory assistance. Actively listens to determine full extent of customer's needs while appropriately applying different approaches. Ensures effective customer communication...
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11 days agoWorks with clinicians to manage logistical and scheduling elements of their respective patients' care plans. Assists clinicians with implementation and documentation of all elements of patient care plans. Works closely with clinicians to address...
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15 days agoThe skill to take an average of 120-150 calls per shift which vary in complexity, from connecting callers to inpatient rooms, to notifying an on-call physician about an organ offer, to executing emergency plans. The ability to think critically...
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15 days agoSupport the sales effort by handling customer calls and recording wrap code information into the system. Quickly and efficiently perform all functions of the department to ensure work is processed in a timely manner. This will include processing...
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18 days agoProvide support to our patients, clinicians, physicians, and health plans administratively, and by answering inbound calls. Works to ensure the efficient scheduling of initial or follow-up appointments and triaging calls appropriately to departments.
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18 days agoDaily remote supervision that includes leadership, managing and guiding a team of schedulers and supporting and interfacing with clinic providers/staff.Retain and demonstrate quality assurance standards, while listening to recorded calls to examine.
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18 days agoYou will take inbound calls, listen, consult, and advise clients over the phone on their Medicare health insurance options specific to the assigned carrier. You may also be responsible for outbound follow-up. Measures of success will be performance-based.
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23 days agoResponds timely and satisfactory to resolve customer inbound calls and on-line contacts in support all pump models. Occasionally makes outbound calls as required through the same support line.Using approved communication guidelines, responds to customers.
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23 days agoAre you a Bilingual Customer Service Representative who lives within 1 hour of Madison, WI? As a Customer Service Representative, you will take incoming calls as well as gather patient demographics, update customer information and schedule/classes...
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23 days agoUnderstanding admission, billing, payments, and denials.Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification.Knowledge of medical terminology or CPT or procedure codes.Patient Access experience.
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23 days agoAdminister and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare...
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25 days agoServe as first line of response for a high volume of inbound calls with varying degrees of complexity. This role includes the following: must maintain a detailed knowledge of basic products, services, policies, procedures, maintenance and regulatory...
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30+ days agoServe as the primary contact and provide first-level support for clients. Respond, evaluate, troubleshoot and prioritize incoming product-related issues and effectively escalate to various technical support staff if needed. Respond in timely manner.
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30+ days agoServe as the primary contact and provide first-level support for clients. Respond, evaluate, troubleshoot and prioritize incoming product-related issues and effectively escalate to various technical support staff when needed. Log and track calls.
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30+ days agoInterfacing with internal and external resources to provide guidance and direction regarding benefit plan options, cost factors and finding applicable health providers. Answer incoming calls and emails and respond to benefit inquiries. Place outbound...
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30+ days agoServes as first line of response for a high volume of inbound calls with varying degree of complexity. Must maintain a detailed knowledge of basic products, services, policies, procedures, maintenance and regulatory requirements.
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30+ days agoProvides customer support and stellar service to meet the needs of our members and providers. Resolves issues and addresses needs fairly and effectively, while demonstrating values in their actions. Provides product and service information...
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30+ days agoAudit class/instructor schedule input for accuracy. Monitor class records; audit and/or input student completion data in DDC. Draft and send routine communication to instructors. Provide phone support to instructors for common A/V troubleshooting.
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30+ days agoProvides customer support and stellar service to meet the needs of our members and providers. Resolves issues and addresses needs fairly and effectively, while demonstrating our values in their actions. Provides product and service information, and...
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30+ days agoYou will listen, consult, and advise clients over the phone on their health insurance options. Your initial training will provide a springboard into a successful career selling health insurance, including preparing you for the state licensing exam.
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30+ days agoYou will help us continue that mission by helping your clients find essential healthcare coverage. We will help you deliver world-class service to your clients by teaching a consultative and educational approach to understanding their needs and guiding...
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30+ days agoAnswer inquiries by clarifying desired information; researching, locating, and providing information. Resolve problems by clarifying issues. Researching and exploring answers and alternative solutions. Implementing solutions. Escalating unresolved...
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30+ days agoYour work will directly impact the health and quality of life of integrative medicine practitioners and patients around the world, and you'll work as part of our Customer Support team. Recent college grad with a scrappy hustle mentality. Remote Work.
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30+ days agoProvides customer support and stellar service to meet the needs of our members and providers. Resolves issues and addresses needs fairly and effectively, while demonstrating values in their actions. Provides product and service information...
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30+ days agoAnswer customers' questions and find solutions to meet their needs. Communicate with customers and drivers via phone, text, chat, and email. Maintain customer and driver satisfaction. Report technical issues to the engineering team. Report customer...
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30+ days agoOur Contact Center associates provide an exceptional customer experience through phone and email communication by providing order information, product information, troubleshooting, issue resolution, and general customer support.
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30+ days agoThe Service Advisor applies automotive maintenance and repair expertise to provide support and guidance to Fleet Management groups, clients, and vendors, by reviewing orders for scheduled as well as unscheduled repairs. The Service Advisor recommends...
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30+ days agoReview and apply automotive maintenance and repair expertise to provide timely advice on repair orders submitted from external partners by phone and email, in an efficient and friendly manner. Review proposals to ensure proper repair and maintenance...