Call Center Jobs - Remote Work From Home & Flexible
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include... More
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include calling people, businesses and organizations for marketing, research surveys, appointment setting, collections or business to business (B2B) communications. Call Center jobs are often referred to as Customer Service or Support Representative, Telemarketer, Appointment Setter, Survey Research Interviewer, Home Based Agent, or Remote Agent. Call Center jobs range from entry- level to experienced; some may require a home office, computer and home phone. There are many jobs available for Call Center professionals to work from home, in contract, flexible, part-time and full-time roles.
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FeaturedRespond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing. Minimum six months customer service or administrative or call center experience required. Assist with Credit Bureau Requests...
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New! YesterdayResponsible for strategic direction, growth, and evolution of the international student chapter program, in addition to its alignment and cohesion with the other audiences and programs, under the umbrella of Global Engagement and Student Communities.
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New! YesterdayGreets incoming customers in a professional manner to assess customer needs and ensures needs are met and customer service expectations exceeded. Efficiently updates and verifies patient demographics, insurance, and contact information, and assists...
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New! YesterdayLead efforts in coordinating, designing, and developing team communications and managing the team intranet site (Connect). They participate in projects to evaluate, develop, test, and implement new and revised business processes, database systems or...
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New! YesterdayWith the Managing Director, Strategic Growth, CPO and CEO, design a multi-prong development winning strategy, including goals, metrics of success, and philanthropy marketing plan, in alignment with other organizational goals and strategies.
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New! YesterdayReviews and assesses the current state of the existing resources and makes recommendations to enhance those resources and/or generate new resources that will enhance the performance of the department associates. Identifies process improvements and...
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New! YesterdayProvide phone support for incoming calls from external dealers/customers as well as internal customers. Review and apply new business funds to the dealers' accounts for all lines of business. Review Debit/Credit report to ensure business is processed...
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New! YesterdayAs a Virtual Therapist, your primary responsibility will be to provide world-class mental health care to children and adolescents within our partner school districts. You will interact and build relationships with school personnel, family members, and...
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New! YesterdayProvide virtual high-quality, evidence based, and culturally relevant short-term solution focused therapeutic interventions, treatment and consultation for children in grades K-12. Ensure that all documentation is completed accurately and in a timely...
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New! YesterdayDelivering highly engaging, world-class professional development experiences to educators both virtually and in-person. Collaborating with internal teams to create an excellent client experience for customers. Presenting competent, expert information...
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New! YesterdayOrganizes various day-to-day training activities including learner enrollments, logistical needs, equipment needs, material planning, evaluations, post-training follow-up/analysis, identifying trends, etc. Promotes and drives training curriculums to...
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New! YesterdayAs a core member of the Global Enablement Team, you'll play a hands-on role in the development, design, and delivery of training content for our Go-To-Market organization. As a trusted advisor and instructional design lead, you'll partner as needed...
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New! YesterdayHe or she conducts research to respond to more difficult customer inquiries and answers, documents and monitors call center interactions. We are providing contact center support for a client as they go through a 401K choice option for their employees.
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New! YesterdayDevelop training resources and learning paths that allow customers and partners to successfully and effectively utilize the platform to achieve their objectives. Goals should include driving retention, advocacy, adoption and satisfaction.
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New! YesterdayFollowing a training period Customer Service Representatives communicate with customers by telephone, email and other omni channels, offering friendly, helpful, effective solutions that ensure they are left feeling completely satisfied with the outcome...
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New! YesterdayThis job contributes to the success by providing partner development and training solutions and facilitating training experiences that enhance each partner's performancedelivering training, facilitating groups, and making presentations.
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New! YesterdayHe or she provides basic support to clients by responding to customer inquiries and answering, documenting, and monitoring call center interactions. Handles inbound calls and makes follow-up outbound calls regarding benefit, pension, and 401K plans to...
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New! YesterdayAnswers inbound calls to meet customer needs by efficiently capturing first notice of loss information, responding to questions, redirecting customers to appropriate department/claim professional or promptly escalating urgent claims according to...
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New! YesterdayConsulting with customers to provide information about how to best use our platform for their business. Learning our platform inside-out and be hands-on with platform configuration implementations. Develop strong customer relationships that promote...
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New! YesterdayDeveloping and implementing strategic plans for learning and development across the organisation resulting in demonstrable business impact. Leading the in-house L&D team leads and their sub-team members to deliver high-quality training content and...
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New! YesterdayThis role will support our Medicare Secondary Payer (MSP) clients. This is aproduction based position where the employee is responsible to make a large number of outbound calls to insurance carriers, employers & members. The individual must be able to...
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New! YesterdayAs a Claims Phone Support Representative at TII, you provide exceptional customer service to ensure our travelers receive the timely, professional attention they deserve. Using your expert phone skills, you confidently provide our insureds with...
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New! YesterdayDiscuss prospective students' background, goals, and objectives to determine fit with academic programs. Forward qualified student inquiries to enrollment counselor depending on the area of interest. Respond to prospective new student inquiries via...
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New! YesterdayProvide virtual high-quality, evidence based, and culturally relevant short-term solution focused therapeutic interventions, treatment and consultation for children in grades K-12. Ensure that all documentation is completed accurately and in a timely...
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New! YesterdayManage process used to calculate the F&A rates for federal submission and annual review. Provides additional analyses requested by DHHS to substantiate the F&A rate calculation methodology. Minimum of 6 years of progressive financial management...
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New! YesterdayEnsure that customers receive the right product at the right time, at the right price, and following the appropriate customer requirements. Respond to customer queries via email and telephone in a timely manner. Bilingual English/Spanish required.
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New! YesterdaySeeking a customer service advisor for a hybrid remote position. Responsibilities include focusing on the customer and working on fast-paced, motivated teams, receiving coaching and feedback from highly trained supervisors, learning about green...
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FeaturedNew! YesterdayYou'll be the part of the team to provide senior leadership, triage, and technical support to the technical support team for our client's high-end luxury appliance brand. You'll work closely with the Field Service, Call Center, and Parts teams to...
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New! YesterdayWill advise and negotiate with higher-Ed instructors and administrators to provide guidance, training, and support that exceeds expectations. Serve as a proprietary software authority working to resolve any issues with the learning platform.
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FeaturedNew! YesterdayOnboard new customers and work collaboratively across teams to ensure a successful journey. Regular customer communication to discuss program needs, elearning plans, transcripts, concerns, etc. Building rapport with customers through quality...
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New! YesterdayTroubleshooting inquiries such as access requests, software updates, password resets, external connections to a laptop (Printers, monitors etc.), Windows suite. Provide technical customer support to client via phone, email and chat.
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New! YesterdayIdentify new and upcoming bids, research requirements for the bid, coordinate meetings between stakeholders, draft, finalize, and deliver the RFP. You will be responsible for coordinating the RFP life cycle ensuring responses are well written, accurate...
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New! YesterdayRecord and monitor every customer inquiry throughout the lifecycle, accountable for tracking every ticket (from calls, emails, incidents, and inquiries) logged by the MSD from the entry of the ticket to the disposition of the reported incident.
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New! YesterdayDesign client-facing implementation plans and timelines by learning about client resources, conducting a needs analysis, and determining goals and evaluation metrics. Serve as an escalation point to facilitate the resolution of unexpected issues.
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New! YesterdayThe Transcript Evaluator holds primary responsibility for receiving, scanning, processing, and evaluating incoming transcripts for all modalities and divisions. Must be knowledgeable in academic policies, registration procedures, and general...
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New! YesterdayRespond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner. Participate in online, video and audio training sessions. Deliver interpretation services via video and expediently type data...
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New! YesterdayRespond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner. Participate in online, video and audio training sessions. Deliver interpretation services via video and expediently type data...
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New! YesterdayThe Customer Care Representative (CCR) position is the primary point of contact for residential and small commercial customers who contact the Customer Care Center by phone, fax, chat, email, and mail. The CCR is responsible for interacting with...
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FeaturedNew! YesterdayYou'll be the friendly voice of our client to provide superior service to customers, servicers, field technicians, and dealers for our client's high-end luxury appliance brand. You'll provide support through inbound/outbound calls and emails to support...
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New! YesterdayAs a Guest Experience Customer Support Specialist, you will review and address all escalated Tier 2 Front-End and Guest Engagement issues, focus on documentation and continued training for the Tier 1 team, and work with the Front-end and Guest...
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New! YesterdayCollect outstanding balances while promoting the Company's reputation for integrity. Make outgoing calls to customers with outstanding balances. Maintain an outgoing call volume consistent with the goals of the team. Answer telephone calls in phone...
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FeaturedNew! YesterdayYou'll listen to the caller and use your technical expertise, and passion for outstanding customer service, to answer questions about products and services, or troubleshoot technical issues to find solutions. Strong computer knowledge, including...
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New! YesterdayProvide a high level of student outreach and connect with students, academic advisors and team leads on a frequent basis to ensure student success. Master's in Communication, Marketing, Media Relations, Graphic Design, Public Relations or related field...
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New! YesterdaySpeak with customers via live chat, phone, and email to help them with their accounts and help them fix problems with their accounts. Speak to leads about the benefits and features of software products. Write articles for our help center on how to use...
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New! YesterdayMake and receive follow-up calls to and from medical equipment patients. Calls are patient follow ups for solicitation of resupply of existing products. Pay is $17 hourly. HS diploma and 1 year of customer service experience required.
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New! YesterdayMakes outbound attempts to program members to provide health information according to program standards. Provides information to members eligible for disease management or medication alert programs, specifically oncology support. 2 years of related...
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New! YesterdayDeveloping concepts into visually engaging designs that appropriately align with and extend product strategy and goals. Bachelor's Degree in design or design-related discipline. 5+ years of relevant user-center design experiences for print and digital.
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New! YesterdayAble to learn, retain, and solution on numerous product offerings across several different businesses. Tiered promotional opportunities based on performance. Four-year college degree strongly preferred. Strong people skills. Organization and...
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New! YesterdayYou'll spend the bulk of your time generating examples of ideal conversations, acting as both the User and the AI for the AI to learn from, collecting sources helping it read large swaths of humanity's documented knowledge and distinguish between what...
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FeaturedNew! YesterdayAnswer 50-70 incoming phone calls per day from customers and identify the type of assistance the customer needs. Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system...