Call Center Jobs - Remote Work From Home & Flexible
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include... More
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include calling people, businesses and organizations for marketing, research surveys, appointment setting, collections or business to business (B2B) communications. Call Center jobs are often referred to as Customer Service or Support Representative, Telemarketer, Appointment Setter, Survey Research Interviewer, Home Based Agent, or Remote Agent. Call Center jobs range from entry- level to experienced; some may require a home office, computer and home phone. There are many jobs available for Call Center professionals to work from home, in contract, flexible, part-time and full-time roles.
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New! YesterdayFollowing a training period Customer Service Representatives communicate with customers by telephone, email and other omni channels, offering friendly, helpful, effective solutions that ensure they are left feeling completely satisfied with the outcome...
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New! YesterdayAnswers inbound calls to meet customer needs by efficiently capturing first notice of loss information, responding to questions, redirecting customers to appropriate department/claim professional or promptly escalating urgent claims according to...
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New! YesterdayEnsure that customers receive the right product at the right time, at the right price, and following the appropriate customer requirements. Respond to customer queries via email and telephone in a timely manner. Bilingual English/Spanish required.
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New! YesterdaySeeking a customer service advisor for a hybrid remote position. Responsibilities include focusing on the customer and working on fast-paced, motivated teams, receiving coaching and feedback from highly trained supervisors, learning about green...
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New! YesterdayTroubleshooting inquiries such as access requests, software updates, password resets, external connections to a laptop (Printers, monitors etc.), Windows suite. Provide technical customer support to client via phone, email and chat.
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New! YesterdayThe Customer Care Representative (CCR) position is the primary point of contact for residential and small commercial customers who contact the Customer Care Center by phone, fax, chat, email, and mail. The CCR is responsible for interacting with...
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New! YesterdayCollect outstanding balances while promoting the Company's reputation for integrity. Make outgoing calls to customers with outstanding balances. Maintain an outgoing call volume consistent with the goals of the team. Answer telephone calls in phone...
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New! YesterdayMake and receive follow-up calls to and from medical equipment patients. Calls are patient follow ups for solicitation of resupply of existing products. Pay is $17 hourly. HS diploma and 1 year of customer service experience required.
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New! YesterdayAble to learn, retain, and solution on numerous product offerings across several different businesses. Tiered promotional opportunities based on performance. Four-year college degree strongly preferred. Strong people skills. Organization and...
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FeaturedNew! YesterdayAnswer 50-70 incoming phone calls per day from customers and identify the type of assistance the customer needs. Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system...
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New! 2 days agoProvides input and develops recommendations for process and customer service improvements. Stays abreast of financial crimes risk trends, relevant regulations and compliance standards. Monitors and analyzes various information provided through...
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New! 2 days agoThis position is based in a dynamic, rapidly-changing call center.Receiving and placing telephone calls. Provides accurate, friendly customer service in a timely fashion. Build workorders and dispatch technicians. Place appointment reminder calls.
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FeaturedNew! 2 days agoInvestigate, resolve, and respond to overage and shortage claims using various methods including pulling and evaluating parcel and grid trips. Assign error case code accordingly based on the outcome of investigation. Consider approval for shipping errors.
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FeaturedNew! 2 days agoSupport with business systems and company system applications. Handle incoming calls and tickets from Dealers by either resolving the issue whenever possible, or by escalating the issue to the appropriate product team when necessary. This position acts...
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New! 2 days agoThis role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions (we provide extensive 90 day training program). Responds to phone inquiries in a prompt, courteous...
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New! 2 days agoThis role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions (we provide extensive 90 day training program). Attains and maintains strict required attendance and...
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FeaturedNew! 2 days agoInteracting with customers via inbound/outbound calls (in a call center environment) to gather supporting data to ensure invoice accuracy, resolving billing statement discrepancies, processing patient payments and setting up patient payment plans...
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New! 2 days agoWhat will you be doing? Mobile App Support. Customer Service. Inbound/Outbound Calls. What do you bring? FLUENT ENGLISH AND FRENCH CANADIAN SPEAKING. A degree desired but not required. Free training to upgrade your skills, including a free college...
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FeaturedNew! 2 days agoEnsures quality customer service for internal and external customers. Handles all incoming phone calls and identifies/assess customers' needs accurately and timely regarding potential third party liability. Solves problems systematically, using sound...
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New! 2 days agoAs a Call Center Eligibility Support Specialist for the state of Texas, you will provide customer service via phone to clients regarding various Texas Health & Social Service Programs, including Medicaid, SNAP, and CHIP. Equipment will be provided, but...
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FeaturedNew! 2 days agoYou will be assisting members with their pharmacy benefit plans. You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that our members better understand their coverage...
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FeaturedNew! 2 days agoPerform intake of calls from members or providers regarding services via telephone, fax, EDI. Screens requests for appropriate referral to medical services staff. Approve services that do not require a medical review in accordance with the benefit plan.
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New! 2 days agoRetrieve and oversee the sending of written business communications. Handle incoming telephone calls. You will likely support business development and client referral goals by actively cross-selling and referring customers. Offer friendly, accurate...
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New! 2 days agoManage incoming calls or incoming post services claims work. Determine contract and benefit eligibility; provides authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests. Refers cases...
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FeaturedNew! 2 days agoUse telephone negotiating techniques to build and maintain company, customer and dealer relationships. Review payment history and account information. Minimum of 1 year of experience in customer service. Capacity to quickly change focus on work...
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New! 3 days agoObserves, documents & reports on client feedback/concerns & provides practical solutions to evolve & continuously improve upon client service experience.Liaises with business partners to modify/develop new and existing information and channel delivery.
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New! 3 days agoYou ll instill confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of products and services to effectively service and retain customers. You ll be an expert at simplifying the explanation of customer bills...
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New! 3 days agoOwns the customer experience by managing complex and non-routine calls and electronic requests on a regular basis related to personal lines claims. Utilizes extensive knowledge of the company, products, and services to handle a broad range of calls and...
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New! 3 days agoThis position handles inbound customer service calls. Provides timely, effective and professional responses to a variety of customer inquiries while consistently ensuring delivery of exceptional customer experience during every interaction.
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New! 3 days agoInbound and outbound call handling. Investigate and resolve patient/physician inquiries and concerns in a timely manner. Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate. Proactive follow-up with...
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FeaturedNew! 3 days agoAnswers questions and resolves issues based on phone calls/letters from members, providers, and plan sponsors. Triages resulting rework to appropriate staff. Documents and tracks contacts with members, providers and plan sponsors. The Customer Service...
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New! 3 days agoHandle inbound calls from new clients interested in Health & Dental, travel, and Life Insurance. Make outbound calls to clients who have shown interest in discussing our options. Assist clients through online chats, and other digital channels...
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New! 3 days agoService approximately 80-100 customer contacts per day. Provide price and availability, order status, and general customer information upon request. Interpret and communicate information from ERP system and customer portal to customers. Process...
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FeaturedNew! 4 days agoPerform research on various computer systems and document customer information regarding current status, payment expectations, notes of conversations and other relevant information. Use mail, email and phones to contact customers to discuss, negotiate...
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New! 4 days agoConsistently provide outstanding customer service to clients. Moderating and responding to website questions and reviews. Work with other members of the team to resolve complex issues. Maintain an excellent working knowledge of all company products...
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New! 4 days agoProvide accurate, friendly customer service in a timely fashion. Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers. Retrieve and oversee the sending ...
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New! 4 days agoBuild and maintain customer satisfaction and trust by graciously listening to denote customer concerns and effectively applying learned product and systems knowledge. Adapt and modify communication style to provide a positive, consistent, empathetic...
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New! 4 days agoServes as a first point of contact for Human Resources information for employees/managers that have questions related to benefits and other HR transaction needs.Responsible for processing routine employee HR personnel transactions accurately and promptly.
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New! 4 days agoWith the customer being the main focus, this role will take a proactive approach to every customer interaction, to ensure a high-quality experience. This role is primarily accountable for handling, resolving, and communicating service requests from...
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New! 4 days agoYou will be handling inbound sales calls, making outbound calls, and handling online interactions with clients who have expressed interest in discussing our products in a professional, effective manner. Telephone sales, or call centre experience.
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FeaturedNew! 4 days agoAnswer incoming phone calls in a timely and courteous manner. Answer basic questions and assist customers with diagnosing and troubleshooting equipment. Call center experience preferred but not required, will train anyone that has retail/food industry...
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FeaturedNew! 4 days agoResponsibilities include registration for 30+ global conferences, booking hotel reservations, making changes to attendees' profiles, addressing conference-related inquiries, and fulfilling leadership requests. Required past experience in Customer...
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New! 5 days agoIn this role you will be responsible to facilitate, analyze and resolve customer issues through a variety ofcommunication channels, including phone, email and chat. You will service a suite of absence products such as short-term disability, state...
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New! 5 days agoHandling high volume inbound calls (40+/day), some outbound. Enrolling clients in benefits. Authenticating callers. Troubleshooting issues. Answering questions i.e. the difference between high and low plans; maximum contribution to HSA, etc.Do follow-up.
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New! 5 days agoAnswer inbound calls from customers to provide them with accurate product and service information. Follow-up on all customer requests via phone, chat and email. Provide loan extensions and process loan payments. Identify, research, and resolve customer...
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New! 5 days agoAnswering inbound calls from customers regarding benefit enrollment. Authenticate callers, troubleshoot issues and answer questions related to plans. Provide basic information to help customers understand what is available and included in benefit...
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New! 5 days agoResponsible for interacting with customers to provide information in response to inquiries about programs & services in a contact center.Record customer interactions & transactions, by documenting details of inquiries, complaints, comments, and actions.
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New! 5 days agoRespond to customer inquiries in a courteous and professional manner regarding benefits and eligibility. Provide accurate information to resolve internal and external member and provider inquiries. Thoroughly and completely document all interactions.
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New! 5 days agoRespond to customer inquiries in a courteous and professional manner regarding benefits and eligibility. Provide accurate information to resolve internal and external member & provider inquiries. Thoroughly & completely document all customer interaction.
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New! 5 days agoAs a Customer Service Representative, you may support our trade partners, consumers, and/or internal process partners via phone, chat, email or other technology for our Whirlpool Consumer Services organization. These interactions range from scheduling...