Call Center Jobs - Remote Work From Home & Flexible
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include... More
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include calling people, businesses and organizations for marketing, research surveys, appointment setting, collections or business to business (B2B) communications. Call Center jobs are often referred to as Customer Service or Support Representative, Telemarketer, Appointment Setter, Survey Research Interviewer, Home Based Agent, or Remote Agent. Call Center jobs range from entry- level to experienced; some may require a home office, computer and home phone. There are many jobs available for Call Center professionals to work from home, in contract, flexible, part-time and full-time roles.
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FeaturedRespond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing. Minimum six months customer service or administrative or call center experience required. Assist with Credit Bureau Requests...
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New! YesterdayGreets incoming customers in a professional manner to assess customer needs and ensures needs are met and customer service expectations exceeded. Efficiently updates and verifies patient demographics, insurance, and contact information, and assists...
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New! YesterdayProvide phone support for incoming calls from external dealers/customers as well as internal customers. Review and apply new business funds to the dealers' accounts for all lines of business. Review Debit/Credit report to ensure business is processed...
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New! YesterdayHe or she conducts research to respond to more difficult customer inquiries and answers, documents and monitors call center interactions. We are providing contact center support for a client as they go through a 401K choice option for their employees.
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New! YesterdayFollowing a training period Customer Service Representatives communicate with customers by telephone, email and other omni channels, offering friendly, helpful, effective solutions that ensure they are left feeling completely satisfied with the outcome...
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New! YesterdayHe or she provides basic support to clients by responding to customer inquiries and answering, documenting, and monitoring call center interactions. Handles inbound calls and makes follow-up outbound calls regarding benefit, pension, and 401K plans to...
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New! YesterdayAnswers inbound calls to meet customer needs by efficiently capturing first notice of loss information, responding to questions, redirecting customers to appropriate department/claim professional or promptly escalating urgent claims according to...
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New! YesterdayThis role will support our Medicare Secondary Payer (MSP) clients. This is aproduction based position where the employee is responsible to make a large number of outbound calls to insurance carriers, employers & members. The individual must be able to...
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New! YesterdayDiscuss prospective students' background, goals, and objectives to determine fit with academic programs. Forward qualified student inquiries to enrollment counselor depending on the area of interest. Respond to prospective new student inquiries via...
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New! YesterdayEnsure that customers receive the right product at the right time, at the right price, and following the appropriate customer requirements. Respond to customer queries via email and telephone in a timely manner. Bilingual English/Spanish required.
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FeaturedNew! YesterdayYou'll be the part of the team to provide senior leadership, triage, and technical support to the technical support team for our client's high-end luxury appliance brand. You'll work closely with the Field Service, Call Center, and Parts teams to...
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FeaturedNew! YesterdayOnboard new customers and work collaboratively across teams to ensure a successful journey. Regular customer communication to discuss program needs, elearning plans, transcripts, concerns, etc. Building rapport with customers through quality...
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New! YesterdayRecord and monitor every customer inquiry throughout the lifecycle, accountable for tracking every ticket (from calls, emails, incidents, and inquiries) logged by the MSD from the entry of the ticket to the disposition of the reported incident.
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New! YesterdayRespond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner. Participate in online, video and audio training sessions. Deliver interpretation services via video and expediently type data...
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New! YesterdayRespond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner. Participate in online, video and audio training sessions. Deliver interpretation services via video and expediently type data...
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FeaturedNew! YesterdayYou'll be the friendly voice of our client to provide superior service to customers, servicers, field technicians, and dealers for our client's high-end luxury appliance brand. You'll provide support through inbound/outbound calls and emails to support...
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New! YesterdayAs a Guest Experience Customer Support Specialist, you will review and address all escalated Tier 2 Front-End and Guest Engagement issues, focus on documentation and continued training for the Tier 1 team, and work with the Front-end and Guest...
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New! YesterdayCollect outstanding balances while promoting the Company's reputation for integrity. Make outgoing calls to customers with outstanding balances. Maintain an outgoing call volume consistent with the goals of the team. Answer telephone calls in phone...
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FeaturedNew! YesterdayYou'll listen to the caller and use your technical expertise, and passion for outstanding customer service, to answer questions about products and services, or troubleshoot technical issues to find solutions. Strong computer knowledge, including...
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New! YesterdaySpeak with customers via live chat, phone, and email to help them with their accounts and help them fix problems with their accounts. Speak to leads about the benefits and features of software products. Write articles for our help center on how to use...
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FeaturedNew! YesterdayAnswer 50-70 incoming phone calls per day from customers and identify the type of assistance the customer needs. Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system...
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New! 2 days agoProvides input and develops recommendations for process and customer service improvements. Stays abreast of financial crimes risk trends, relevant regulations and compliance standards. Monitors and analyzes various information provided through...
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New! 2 days agoThis position is based in a dynamic, rapidly-changing call center.Receiving and placing telephone calls. Provides accurate, friendly customer service in a timely fashion. Build workorders and dispatch technicians. Place appointment reminder calls.
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New! 2 days agoReceives and responds to incoming customer/agent/employer inquiries. Assists customers with financial transactions. Maintains current knowledge of contract and product provisions and administration of the plan and the processing systems. Resolves...
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New! 2 days agoA Bilingual Customer Experience Specialist is responsible for handling a variety of inbound customer interactions to assist our current customers with questions related to their ignition interlock device. The key objective in this role is...
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New! 2 days agoIdentify retention and upsell opportunities by aligning our Identity, Privacy and Security solutions with the customer's unique needs. Proactively improve knowledge of industry best practices and recent events to ensure you are a trusted resource for...
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New! 2 days agoTake calls from Veterans, the VA, and Providers regarding claims, billing, or other issues. Document Calls. Look up accounts, invoices, due amounts, etc. Must have 1 year of High Volume Call Center Experience. HS Diploma (Education verification required).
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New! 2 days agoThe Specialist of Customer Service performs all customer service and collection activities across the Revenue Cycle. Job duties include, but are not limited to, answering patient questions regarding statements, posting guarantor payments, setting up...
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New! 2 days agoYou're right for this job if you: have experience answering incoming customer calls, tickets & chats regarding product problems, service questions and general client concerns; are excited to coordinate & conduct training and onboarding for clients...
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New! 2 days agoThis role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions (we provide extensive 90 day training program). Responds to phone inquiries in a prompt, courteous...
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New! 2 days agoThis role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions (we provide extensive 90 day training program). Attains and maintains strict required attendance and...
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New! 2 days agoWhat will you be doing? Mobile App Support. Customer Service. Inbound/Outbound Calls. What do you bring? FLUENT ENGLISH AND FRENCH CANADIAN SPEAKING. A degree desired but not required. Free training to upgrade your skills, including a free college...
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New! 2 days agoResponsible for performing care management services in order to support members who require assistance in navigating their health care system. The care coordinator supports various teams to provide excellent customer service to the company's members.
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New! 2 days agoThe Customer Service Representative (CSR) is a member of the customer contact center. The CSR is responsible for responding to a high volume of inquiries about the company's products or services by following standard scripts, policies, and procedures.
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New! 2 days agoBe responsible for working with insurance companies and medical billing staff to manage the billing/reimbursement process. Receive inbound and place outbound calls regarding medical and/or pharmacy benefit investigation. Employee will utilize data from...
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New! 2 days agoRetrieve and oversee the sending of written business communications. Handle incoming telephone calls. You will likely support business development and client referral goals by actively cross-selling and referring customers. Offer friendly, accurate...
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New! 2 days agoManage incoming calls or incoming post services claims work. Determine contract and benefit eligibility; provides authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests. Refers cases...
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New! 2 days agoTake part in peer side-by-side coaching..Report member complaints and escalations immediately to Member Engagement Managers. Monitor performance results including appointments, calls, handle time and productivity using designated reporting systems.
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New! 2 days agoMake an average of 50 outbound calls per hour placed by an automatic dialer system to offer, explain, and schedule a free in-home or virtual health evaluation with a provider. 1+ year call center experience OR 2+ years general work experience required.
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New! 2 days agoMake an average of 50 outbound calls per hour placed by an automatic dialer system to offer, explain & schedule a free in-home/virtual health evaluation with a provider.Follow 20+ approved scripts, ensure members understand and are comfortable with terms.
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New! 3 days agoProvide specialized support for our customers through email, chat, and notably Enterprise customer phone support, with availability to work on the weekends. Bachelor's degree (or equivalent experience) and experience working in Customer Service...
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New! 3 days agoHe or she provides basic support to clients by responding to customer inquiries and answering, documenting, and monitoring call center interactions. Handles inbound calls and makes follow up outbound calls regarding benefit, pension, and 401K plans...
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New! 3 days agoThis position handles inbound customer service calls. Provides timely, effective and professional responses to a variety of customer inquiries while consistently ensuring delivery of exceptional customer experience during every interaction.
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FeaturedNew! 3 days agoAssist Driver Assistance Program customers with delivery of safety services such as Emergency Assistance, Automatic Collision Notification, Hands-free Destination Assist, Stolen Vehicle Locator and more.
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FeaturedNew! 3 days agoAssist Driver Assistance Program customers with delivery of safety services such as Emergency Assistance, Automatic Collision Notification, Hands-free Destination Assist, Stolen Vehicle Locator and more.
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FeaturedNew! 3 days agoHelping medical professionals work Anywhere. Lowering your carbon footprint by commuting less. Modeling a healthy work-life balance. Knowledgeable about basic medical terminology, and have either formal education or experience in the medical field.
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FeaturedNew! 3 days agoProviding ongoing feedback to our Account Management team regarding property management or real estate terminology within our scripting. Comfortable with real estate and property management language. Familiar with the real estate or property management...
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FeaturedNew! 3 days agoThe Shared Team provides Tier 0 customer support via phone, ticket and chat for numerous industries. All workflows are well-scripted and easy to follow. Will have an extensive resource site to research issues and possibly provide minor troubleshooting.
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New! 3 days agoHandle inbound and outbound calls from customers regarding healthcare inquiries, concerns, and support requests. Provide accurate and empathetic responses to customer inquiries, ensuring their needs are met. Follow established call scripts and...
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New! 3 days agoReceiving a high volume of customer calls and providing excellent customer service. Resolving customers' account and billing issues. Providing status updates on customers' claims. Documenting customer interactions in the database. Escalating issues as...