Call Center Jobs - Remote Work From Home & Flexible
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include... More
Welcome to remote, part-time, freelance, and flexible Call Center jobs! Call Center jobs are perfect for people who enjoy helping others, can use a computer and telephone well and can "think on their feet" to find solutions to meet customer needs. Some call centers handle only incoming calls, while others include calling people, businesses and organizations for marketing, research surveys, appointment setting, collections or business to business (B2B) communications. Call Center jobs are often referred to as Customer Service or Support Representative, Telemarketer, Appointment Setter, Survey Research Interviewer, Home Based Agent, or Remote Agent. Call Center jobs range from entry- level to experienced; some may require a home office, computer and home phone. There are many jobs available for Call Center professionals to work from home, in contract, flexible, part-time and full-time roles.
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FeaturedThis position is responsible for assisting with the support through analysis, consulting, education, and communication with Treasury Business Units (BUs) on risk activities by gathering and analyzing risk-related data, promoting an environment of risk...
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FeaturedAnalyze and execute new reinsurance arrangements supporting new business strategy from RFP to final implementation and internal/external communications. Participate in research projects and reinsurance initiatives that support the division's financial...
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FeaturedManage the deposit forecasting and modeling and analytics framework. Oversee aspects of the model development life cycle from intended use through data acquisition, model development and testing, documentation, implementation, and monitoring.
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FeaturedRespond to incoming calls, e-mails or chats and make outbound calls regarding Federal Student Aid (FSA) Loan Servicing. Minimum six months customer service or administrative or call center experience required. Assist with Credit Bureau Requests...
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FeaturedThe role is responsible for customer service, issuance and administrative functions, cases, and products/plans. This position must accurately interpret and fulfill all requirements necessary for accurate processing, follow current procedures in...
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FeaturedBe responsible for the review of provider disputes submitted by providers, the analysis of claims and disputes to determine ownership for resolution, and the review of disputes versus member appeals for timely reassignment to appropriate stakeholders...
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8 days agoReview and analyze all data submitted and, when necessary, initiate calls to policyholders and brokers to obtain missing information to to clarify questions to ensure proper handing on the front-end. Train and/or provide explanations to policyholders...
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New! YesterdayReceives claims assignments, verifies and determines applicability of coverage. Ability to interpret complex coverage issues and write appropriate reservation of rights and declination of coverage letters. Determines the method and extent of...
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New! YesterdayResponsible for collection and follow up on payment for assigned premium receivables. Review accounts receivable aging and other monthly reports to ensure compliance, and accurate and timely collections. Research billing disputes, reconcile accounts...
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New! YesterdayResponsible for billing and collection follow up on payment for assigned deductible recoverables. Review recoverable aging and other monthly reports to ensure compliance and timely collections. Determine reasons for non-pay situations and resolve...
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New! YesterdayReceives lost time and complex medical only assignments. Verifies and determines applicability of coverage. Initiates 24 hour contact with employer, employee and 48 hour contact with attending physician. Handles catastrophic claims with supervisory...
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New! YesterdayResponsible for review and analysis of underwriting data to build and maintain a profitable book of business within the Contractors segment under minimal supervision. Manages agency relationships through continued customer service and marketing...
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New! YesterdayServe as project manager for one or more large and complex projects. Responsible for meeting timelines, budget, quality and resource commitments for project(s). Manage and coordinate project direction and scope from analysis through implementation.
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New! YesterdayGreets incoming customers in a professional manner to assess customer needs and ensures needs are met and customer service expectations exceeded. Efficiently updates and verifies patient demographics, insurance, and contact information, and assists...
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New! YesterdaySupervisory functions include providing leadership and direction while coaching, training and providing work direction and feedback, and mentoring the team members; evaluating employee performance and making salary recommendations, performing all...
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New! YesterdayAnalyze complex legal and factual issues, conduct extensive and develop well-reasoned legal research. Independently create and present defense strategies on behalf of clients. Prepare complex pleadings, written discovery, depositions, petitions for...
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New! YesterdayProvide phone support for incoming calls from external dealers/customers as well as internal customers. Review and apply new business funds to the dealers' accounts for all lines of business. Review Debit/Credit report to ensure business is processed...
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New! YesterdayAct as the lead underwriting contact for the Midwest Commercial D&O department, determining distribution and marketing strategy for the region. Meet profitability, retention, and written premium goals determined by the department. Manage broker...
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FeaturedNew! YesterdayWe currently have an opportunity for an Operations Director to join our Intact Insurance RSAI team in our New York, NY office or remotely nationwide. Directs the operations and management of a department(s), business unit or division within the...
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New! YesterdayHandles litigation involving either the corporation and/or its insured within established corporate guidelines and the applicable code of professional responsibility. Handles files and issues of a complex nature. Communicates with client regarding file...
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New! YesterdayAssists attorney in trial preparation. Drafts pleadings, discovery documents, motions, deposition summaries, abstracts, correspondence and legal memorandums under the supervision of an attorney. Collection in - organization, summarization...
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New! YesterdaySupports business development activities by collaborating and providing the required inputs into opportunities for prospective and existing clients, including estimation and costing. Serves as a liaison between internal and external stakeholders...
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New! YesterdayHe or she conducts research to respond to more difficult customer inquiries and answers, documents and monitors call center interactions. We are providing contact center support for a client as they go through a 401K choice option for their employees.
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New! YesterdayFollowing a training period Customer Service Representatives communicate with customers by telephone, email and other omni channels, offering friendly, helpful, effective solutions that ensure they are left feeling completely satisfied with the outcome...
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New! YesterdayYou will maintain knowledge on current and emerging developments/trends for assigned territory and products, assessing impacts, and collaborating with management to incorporate new trends and developments in current and future solutions.
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New! YesterdayUses proprietary software tools to access and review claim documents, enter claim decisions, and create escalations when needed. Utilizes documented team processes to ensure compliance with departmental standards.
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New! YesterdayHe or she provides basic support to clients by responding to customer inquiries and answering, documenting, and monitoring call center interactions. Handles inbound calls and makes follow-up outbound calls regarding benefit, pension, and 401K plans to...
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New! YesterdayUtilize various internal systems to complete policy drafting, verify data accuracy of drafted policy, approve policy drafts within authority, set-up within our internal electronic document management system, and follow-up for underwriter approval for...
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New! YesterdayAnswers inbound calls to meet customer needs by efficiently capturing first notice of loss information, responding to questions, redirecting customers to appropriate department/claim professional or promptly escalating urgent claims according to...
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New! YesterdayAnalyze, value, and provide risk analysis around complex transactions and portfolio positions, including power generation, load contracts, complex derivatives, hedging strategies and trading assets. Develop and monitor position reports, PnL reports...
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New! YesterdayThe individual in this position works under general supervision to complete job responsibilities in applying a fundamental knowledge of principles, practices and procedures related to the negotiation of health care claims/bills and provider agreements.
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New! YesterdayThe position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. Ensure notes, codes and appropriate closure processes for...
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New! YesterdayThis role will support our Medicare Secondary Payer (MSP) clients. This is aproduction based position where the employee is responsible to make a large number of outbound calls to insurance carriers, employers & members. The individual must be able to...
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New! YesterdayAs a Claims Phone Support Representative at TII, you provide exceptional customer service to ensure our travelers receive the timely, professional attention they deserve. Using your expert phone skills, you confidently provide our insureds with...
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New! YesterdayDiscuss prospective students' background, goals, and objectives to determine fit with academic programs. Forward qualified student inquiries to enrollment counselor depending on the area of interest. Respond to prospective new student inquiries via...
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New! YesterdayEvaluate insurance applications and determine risk exposure. Analyze data and underwrite policies for oil & gas risks. Determine policy terms, conditions, and premiums based on risk analysis. 5+ years of experience in underwriting oil & gas risks.
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New! YesterdayThe Utilization Management Nurse 2 utilizes clinical nursing skills to support the coordination, documentation and communication of medical services and/or benefit administration determinations. The Utilization Management Nurse 2 work assignments are...
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New! YesterdayInvestigates and evaluates moderately complex auto and casualty claims. Documents claim activities, reserve analysis, summaries of reports. Identifies, investigates, and pursues opportunities for recovery. Handles litigated files of low complexity.
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New! YesterdayThe Operations Business Analyst II is responsible for reviewing and analyzing the effectiveness and efficiency of existing managed care claims processes and systems (Facets) and participates in the development of solutions to improve or further...
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New! YesterdayCollaborates with claims leadership and claims consultants to improve workflow, consistency, accountability, and claims outcomes. Ten years of leadership experience in claims in progressively responsible roles. Bachelor's degree, preferably in a...
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New! YesterdayCollects, reviews, and enters rating information into the system to provide quotes to underwriters for complex new business, endorsements, renewals, cancellations and reinstatement. One year of underwriting support experience. Associate's degree or...
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New! YesterdayUnderstand the Claims Encounter Data requirements in detail to enable one to support efforts to ensure claims data submissions achieve the required SLAs through requested changes internally and externally.
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New! YesterdayResponsible for evaluating operations and identifying process improvement needs. Identify irregular trends with grievances and appeals; work with other areas as appropriate to identify root causes and appropriate steps for resolution.
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New! YesterdayEnsure that customers receive the right product at the right time, at the right price, and following the appropriate customer requirements. Respond to customer queries via email and telephone in a timely manner. Bilingual English/Spanish required.
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New! YesterdayResponsible for administering claims payments, maintaining claim records, and providing counsel to claimants regarding coverage amount and benefit interpretation. Monitors and controls backlog and workflow of claims. Ensures that claims are settled in...
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New! YesterdaySeeking a Senior Innovation Portfolio Strategy Professional who will play a critical role in the evolution of our innovative solutions and, more broadly, in helping Humana deliver on its well-being centered mission. They will support the oversight and...
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New! YesterdayRespond to and control the disposition of all assigned Michigan No-Fault claims. Work with computer systems keying functions, including but not limited to letter composition, log entry, diary entry, report of investigation composition, and draft...
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New! YesterdayDefines and executes the supplier risk management framework for the enterprise. Provides risk advice, information and results. Develops techniques, policies and procedures for conducting and reporting, risk assessments, analysis and/or compliance audits.
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New! YesterdaySeeking a customer service advisor for a hybrid remote position. Responsibilities include focusing on the customer and working on fast-paced, motivated teams, receiving coaching and feedback from highly trained supervisors, learning about green...
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New! YesterdayThe Associate Actuary, Medicaid Trend Forecasting ensures data integrity by developing and executing necessary processes and controls around the flow of data. Collaborates with stakeholders to understand business needs/issues, troubleshoots problems...